Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Microsoft 365 Planner API
Setup the Zendesk API trigger to run a workflow which integrates with the Microsoft 365 Planner API. Pipedream's integration platform allows you to integrate Zendesk and Microsoft 365 Planner remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Microsoft 365 Planner#
Popular Zendesk and Microsoft 365 Planner Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a new Plan is created in Microsoft 365 Planner
Emit new event when a ticket has changed to pending status
Popular Zendesk and Microsoft 365 Planner Actions#
Create a new bucket in Microsoft 365 Planner. See the documentation
Create a new plan in Microsoft 365 Planner. See the documentation
Create a new task in Microsoft 365 Planner. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Microsoft 365 Planner#
The Microsoft 365 Planner API lets you tap into the robust task management capabilities of Planner within the Microsoft 365 suite. With this API on Pipedream, you can automate tasks, sync Planner data with other services, manage plans, tasks, and buckets programmatically. This opens up possibilities for creating custom workflows to enhance productivity, streamline project tracking, and maintain synchronization across various platforms.
Connect Microsoft 365 Planner#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_365_planner: {
type: "app",
app: "microsoft_365_planner",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_365_planner.$auth.oauth_access_token}`,
},
})
},
})
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