Integrate the Zendesk API with the Mercury API

Setup the Zendesk API trigger to run a workflow which integrates with the Mercury API. Pipedream's integration platform allows you to integrate Zendesk and Mercury remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Mercury#

Create Ticket with Zendesk API on New Transaction from Mercury API

Mercury + Zendesk

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Delete Ticket with Zendesk API on New Transaction from Mercury API

Mercury + Zendesk

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Get Account Information with Mercury API on New Ticket (Instant) from Zendesk API

Zendesk + Mercury

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Get Account Information with Mercury API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mercury

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Get Account Information with Mercury API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mercury

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Popular Zendesk and Mercury Triggers#

New Transaction from the Mercury API

Emit new event for each transaction in an account.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Mercury Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Account Information with the Mercury API

Retrieve information about a specific account. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Mercury#

The Mercury API offers a window into banking tailored for startups. With it, you can automate your financial operations, sync transaction data with your accounting software, and monitor your business financial health programmatically. Creating workflows on Pipedream with Mercury's API allows you to connect your banking data with numerous other apps to streamline payments, reconcile transactions, and keep a pulse on your company's money matters.

Connect Mercury#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mercury: {
      type: "app",
      app: "mercury",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://backend.mercury.co/api/v1/accounts`,
      headers: {
        Authorization: `Bearer ${this.mercury.$auth.api_key}`,
      },
    })
  },
})

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