Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the MaintainX API

Setup the Zendesk API trigger to run a workflow which integrates with the MaintainX API. Pipedream's integration platform allows you to integrate Zendesk and MaintainX remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Create Ticket with Zendesk API on New Work Order Completed from MaintainX API
MaintainX + Zendesk
 
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Create Work Order with MaintainX API on New Ticket (Instant) from Zendesk API
Zendesk + MaintainX
 
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Create Work Order with MaintainX API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + MaintainX
 
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Create Work Order with MaintainX API on Ticket Closed (Instant) from Zendesk API
Zendesk + MaintainX
 
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Create Work Order with MaintainX API on Ticket Pended (Instant) from Zendesk API
Zendesk + MaintainX
 
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New Work Order Completed from the MaintainX API

Emit new event each time a new work order is completed.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Work Order with the MaintainX API

Creates a work order. See docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send Message with the MaintainX API

Send message to a conversation. See docs here

 
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Update Work Order with the MaintainX API

Updates a work order. See docs here

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of MaintainX

The MaintainX API lets you automate workflows related to work orders, assets, and maintenance activities within the MaintainX platform. With this API on Pipedream, you can build serverless workflows to react to events, sync data, and connect MaintainX to other apps and services, creating a seamless integration hub for facility and equipment management tasks.

Connect MaintainX

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    maintainx: {
      type: "app",
      app: "maintainx",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.getmaintainx.com/v1/users`,
      headers: {
        Authorization: `Bearer ${this.maintainx.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo