Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new events when a new template is created. See the docs
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Mailmodo's API turns email marketing into a more powerful tool by allowing you to automate and personalize your email campaigns. Through Pipedream, you can trigger workflows based on events from other apps, update customer data in real time, send transactional emails without leaving your app, and analyze the performance of your campaigns. By leveraging Pipedream's serverless platform, you can integrate Mailmodo with countless apps to enhance your marketing strategies, improve customer engagement, and streamline your communication processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mailmodo: {
type: "app",
app: "mailmodo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mailmodo.com/api/v1/campaigns?type=CONTACT_LIST`,
headers: {
"Content-Type": `application/json`,
"mmApiKey": `${this.mailmodo.$auth.api_key}`,
},
})
},
})