Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Send events to Loggly, with tags. See the docs for more details
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Loggly (Send Data) API enables you to transmit log data into Loggly, a cloud-based log management and analytics service. With this integration, you can automate the aggregation of logs from various sources, analyze them in real-time, and monitor your applications and systems effectively. By leveraging this API on Pipedream, you can create automated workflows that streamline the process of log collection and correlation, set up alerts based on log patterns, and dynamically respond to system events.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
loggly_send_data: {
type: "app",
app: "loggly_send_data",
}
},
async run({steps, $}) {
const data = {
"hello": `world`,
}
return await axios($, {
method: "post",
url: `https://logs-01.loggly.com/inputs/${this.loggly_send_data.$auth.token}/tag/pipedream-test`,
params: {
"Content-Type": `application/json`,
},
data,
})
},
})