Integrate the Zendesk API with the Lob API

Setup the Zendesk API trigger to run a workflow which integrates with the Lob API. Pipedream's integration platform allows you to integrate Zendesk and Lob remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Lob#

Cancel Postcard with Lob API on New Ticket (Instant) from Zendesk API

Zendesk + Lob

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Cancel Postcard with Lob API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Lob

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Cancel Postcard with Lob API on Ticket Closed (Instant) from Zendesk API

Zendesk + Lob

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Cancel Postcard with Lob API on Ticket Pended (Instant) from Zendesk API

Zendesk + Lob

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Cancel Postcard with Lob API on Ticket Solved (Instant) from Zendesk API

Zendesk + Lob

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Popular Zendesk and Lob Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Lob Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Cancel Postcard with the Lob API

Completely removes a postcard from production. This can only be done if the postcard has a send_date and the send_date has not yet passed. See docs here.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Letter with the Lob API

Creates a new letter. See docs here.

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Create Postcard with the Lob API

Creates a new postcard given information. See docs here.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Lob#

The Lob API provides a suite of automation capabilities focused on direct mail, address verification, and print management. With Lob, you can automate the sending of physical mail programmatically, verify addresses to ensure deliverability, and manage printing logistics for marketing campaigns or operational needs. It's a powerful tool for bridging the digital and physical mailing worlds, particularly useful for marketing, billing, and compliance communications.

Connect Lob#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    lob: {
      type: "app",
      app: "lob",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.lob.com/v1/addresses`,
      auth: {
        username: this.lob.$auth.secret_api_key,
        password: ''
      },
    })
  },
})

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