Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Submit a website URL for categorization by the API. See the documentation.
Get information about a company's domain. See the documentation.
Get the expiration date of a domain. See the documentation.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Klazify API offers a way to classify websites into categories, discover company logo URLs, and access social media links from a domain. When integrated into Pipedream, this functionality can expand, allowing you to automate workflows for marketing analysis, content filtering, or business intelligence. You can trigger actions based on website categories, enrich CRM data with company logos, or compile lists of social media profiles for outreach.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
klazify: {
type: "app",
app: "klazify",
}
},
async run({steps, $}) {
const data = {
"url": `{your_url}`,
}
return await axios($, {
method: "post",
url: `https://www.klazify.com/api/categorize`,
headers: {
Authorization: `Bearer ${this.klazify.$auth.api_key}`,
"Accept": `application/json`,
"Content-Type": `application/json`,
},
data,
})
},
})