Integrate the Zendesk API with the Kanban Tool API

Setup the Zendesk API trigger to run a workflow which integrates with the Kanban Tool API. Pipedream's integration platform allows you to integrate Zendesk and Kanban Tool remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Kanban Tool#

Archive Task with Kanban Tool API on New Ticket (Instant) from Zendesk API

Zendesk + Kanban Tool

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Archive Task with Kanban Tool API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Kanban Tool

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Archive Task with Kanban Tool API on Ticket Closed (Instant) from Zendesk API

Zendesk + Kanban Tool

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Archive Task with Kanban Tool API on Ticket Pended (Instant) from Zendesk API

Zendesk + Kanban Tool

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Archive Task with Kanban Tool API on Ticket Solved (Instant) from Zendesk API

Zendesk + Kanban Tool

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Popular Zendesk and Kanban Tool Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Kanban Tool Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Archive Task with the Kanban Tool API

Archives a task See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Complete Subtask(Checklist Item) with the Kanban Tool API

Marks a subtask as completed See the docs here

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Create Comment with the Kanban Tool API

Creates a comment See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Kanban Tool#

The Kanban Tool API allows for the seamless integration and manipulation of Kanban boards, tasks, and workflows to optimize project management and team collaboration. By leveraging this API on Pipedream, you can automate task updates, synchronize boards with other data sources, and create custom notifications—thus enhancing productivity and maintaining momentum across projects.

Connect Kanban Tool#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    kanban_tool: {
      type: "app",
      app: "kanban_tool",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.kanban_tool.$auth.domain}.kanbantool.com/api/v3/users/current.json`,
      headers: {
        Authorization: `Bearer ${this.kanban_tool.$auth.api_token}`,
      },
    })
  },
})

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