Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Triggers a Kadoa workflow using Pipedream. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Kadoa API enables automation and integration of Kadoa's time tracking and project management features. With it, you can manage projects, tasks, time entries, and extract reports programmatically. When combined with Pipedream's ability to connect to hundreds of other services and create complex workflows, the potential for increased efficiency and data connectivity is significant. You can trigger workflows on Pipedream with HTTP requests, schedule them, or even run them in response to emails, among other methods.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
kadoa: {
type: "app",
app: "kadoa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.kadoa.com/v2/controller/overview`,
headers: {
"x-api-key": `${this.kadoa.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})