Integrate the Zendesk API with the JW Player API

Setup the Zendesk API trigger to run a workflow which integrates with the JW Player API. Pipedream's integration platform allows you to integrate Zendesk and JW Player remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with JW Player#

Create Media with JW Player API on New Ticket (Instant) from Zendesk API

Zendesk + JW Player

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Create Media with JW Player API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + JW Player

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Create Media with JW Player API on Ticket Closed (Instant) from Zendesk API

Zendesk + JW Player

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Create Media with JW Player API on Ticket Pending (Instant) from Zendesk API

Zendesk + JW Player

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Create Media with JW Player API on Ticket Solved (Instant) from Zendesk API

Zendesk + JW Player

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Popular Zendesk and JW Player Triggers#

New Media Available (Instant) from the JW Player API

Emit new event when a new media conversion is completed or a media becomes available.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and JW Player Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Media with the JW Player API

Creates a new media file in JW Player using fetch or external upload methods. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Search Media with the JW Player API

Searches for a media or lists all media available in JW Player. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of JW Player#

The JW Player API offers a way to manage and deliver video content programmatically. On Pipedream, you can leverage this API to automate video publishing workflows, analyze viewer data, and integrate with other services. Creating, updating, and managing video metadata can be automated, as well as handling video transcoding jobs and analyzing performance with custom metrics. By tapping into Pipedream's serverless platform, you can build powerful automations without managing infrastructure.

Connect JW Player#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jw_player: {
      type: "app",
      app: "jw_player",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.jwplayer.com/v2/sites/{{your_site_id}}/media/`,
      headers: {
        "Authorization": `${this.jw_player.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

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