Integrate the Zendesk API with the Jibble API

Setup the Zendesk API trigger to run a workflow which integrates with the Jibble API. Pipedream's integration platform allows you to integrate Zendesk and Jibble remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Jibble#

Clock In with Jibble API on New Ticket (Instant) from Zendesk API

Zendesk + Jibble

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Clock In with Jibble API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Jibble

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Clock In with Jibble API on Ticket Closed (Instant) from Zendesk API

Zendesk + Jibble

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Clock In with Jibble API on Ticket Pending (Instant) from Zendesk API

Zendesk + Jibble

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Clock In with Jibble API on Ticket Solved (Instant) from Zendesk API

Zendesk + Jibble

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Popular Zendesk and Jibble Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Jibble Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Clock In with the Jibble API

Create a new clock in time entry See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Clock Out with the Jibble API

Create a new clock out time entry See the documentation.

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Create Time Tracking Report with the Jibble API

This is generic endpoint for getting time tracking reports. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Jibble#

The Jibble API provides programmatic access to Jibble's time and attendance tracking features, allowing you to manage team timesheets, attendance, and work reports. Integrating the Jibble API with Pipedream opens up possibilities for automating routine tasks, syncing data across platforms, and triggering actions based on time tracking events. You can create workflows that respond to specific triggers like clock-ins and clock-outs, or schedule regular data syncs to maintain up-to-date records in other systems.

Connect Jibble#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jibble: {
      type: "app",
      app: "jibble",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://workspace.prod.jibble.io/v1/People`,
      headers: {
        Authorization: `Bearer ${this.jibble.$auth.oauth_access_token}`,
        "Content-Type": `application/json; charset=UTF-8`,
      },
    })
  },
})

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