Integrate the Zendesk API with the IP2Location API

Setup the Zendesk API trigger to run a workflow which integrates with the IP2Location API. Pipedream's integration platform allows you to integrate Zendesk and IP2Location remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with IP2Location#

Query IP address with IP2Location API on New Ticket (Instant) from Zendesk API

Zendesk + IP2Location

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Query IP address with IP2Location API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + IP2Location

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Query IP address with IP2Location API on Ticket Closed (Instant) from Zendesk API

Zendesk + IP2Location

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Query IP address with IP2Location API on Ticket Pended (Instant) from Zendesk API

Zendesk + IP2Location

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Query IP address with IP2Location API on Ticket Solved (Instant) from Zendesk API

Zendesk + IP2Location

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Popular Zendesk and IP2Location Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and IP2Location Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Query IP address with the IP2Location API

Query IP address using IP2Location API. See the docs here for how to use this API.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of IP2Location#

The IP2Location API enables you to uncover valuable information about an IP address. With it, you can pinpoint a user's geographic location, such as country, region, city, and even latitude and longitude coordinates. This data is essential for various tasks like localizing content, analyzing traffic, or enhancing security by detecting potentially malicious activity. Using Pipedream, you can automate actions based on IP location data, integrating it with hundreds of other services without writing any code.

Connect IP2Location#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ip2location: {
      type: "app",
      app: "ip2location",
    },
    ip: {
      type: "string",
      default: "142.113.220.31"
    },
    package: {
      type: "string",
      default: "WS1"
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.ip2location.com/v2`,
      params: {
        key: `${this.ip2location.$auth.api_key}`,
        ip: `${this.ip}`,
        package: `${this.package}`,
      },
    })
  },
})

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