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with Zendesk and Intercom?
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Popular Zendesk and Intercom Triggers#
Popular Zendesk and Intercom Actions#
Retrieves information about a specific ticket. See the documentation
Searches for tickets using Zendesk's search API. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Intercom#
The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.
Connect Intercom#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
intercom: {
type: "app",
app: "intercom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.intercom.io/me`,
headers: {
Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies