Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Instapaper API offers a streamlined way to interact with saved articles. With it, you can automate your reading list management by adding new items, moving through folders, or marking them as read or unread. Integrating the Instapaper API with Pipedream lets you create custom workflows, triggering actions in Instapaper or other apps based on specific conditions or schedules.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
instapaper: {
type: "app",
app: "instapaper",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.instapaper.com/api/authenticate`,
auth: {
username: `${this.instapaper.$auth.username}`,
password: `${this.instapaper.$auth.password}`,
},
})
},
})