Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Insighto.ai API
Setup the Zendesk API trigger to run a workflow which integrates with the Insighto.ai API. Pipedream's integration platform allows you to integrate Zendesk and Insighto.ai remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Insighto.ai#
Popular Zendesk and Insighto.ai Triggers#
Emit new event when a new contact is created in Insighto AI. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and Insighto.ai Actions#
Adds a text blob into an existing data source. See the documentation
Creates a new contact within the system. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Insighto.ai#
Insighto.ai offers a powerful API for tapping into advanced analytics and AI capabilities. With Insighto.ai, you can enrich your business data with AI-driven insights, perform sentiment analysis, and automate responses based on customer interaction patterns. Leveraging this API on Pipedream allows you to integrate these capabilities seamlessly with other apps to create dynamic, data-driven workflows that can automate processes, enhance customer interactions, and drive decision-making with real-time analytics.
Connect Insighto.ai#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
insighto_ai: {
type: "app",
app: "insighto_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.insighto.ai/api/v1/user`,
headers: {
"accept": `application/json`,
},
params: {
api_key: `${this.insighto_ai.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies