Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the HeroBot Chatbot Marketing API
Setup the Zendesk API trigger to run a workflow which integrates with the HeroBot Chatbot Marketing API. Pipedream's integration platform allows you to integrate Zendesk and HeroBot Chatbot Marketing remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with HeroBot Chatbot Marketing#
Popular Zendesk and HeroBot Chatbot Marketing Triggers#
Emit new event when a new tag is added to a specific user.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Popular Zendesk and HeroBot Chatbot Marketing Actions#
Create a new custom field in the HeroBot account. See the documentation
Saves pertinent information about a new user. See the documentation
Sends a message to a user through the chatbot. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of HeroBot Chatbot Marketing#
The HeroBot Chatbot Marketing API lets you interact with the HeroBot platform to manage and deliver chatbot services. With this API, you can automate conversations, broadcast messages, and gather insights from chatbot interactions. Pipedream's serverless platform enables you to create workflows integrating HeroBot with other apps, triggering actions based on events, and processing data without managing infrastructure.
Connect HeroBot Chatbot Marketing#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
herobot_chatbot_marketing: {
type: "app",
app: "herobot_chatbot_marketing",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://my.herobot.app/api/accounts/me`,
headers: {
"X-ACCESS-TOKEN": `${this.herobot_chatbot_marketing.$auth.api_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies