Integrate the Zendesk API with the Hansei API

Setup the Zendesk API trigger to run a workflow which integrates with the Hansei API. Pipedream's integration platform allows you to integrate Zendesk and Hansei remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Hansei#

Get Bot Conversations with Hansei API on New Ticket (Instant) from Zendesk API

Zendesk + Hansei

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Get Bot Conversations with Hansei API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Hansei

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Get Bot Conversations with Hansei API on Ticket Closed (Instant) from Zendesk API

Zendesk + Hansei

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Get Bot Conversations with Hansei API on Ticket Pending (Instant) from Zendesk API

Zendesk + Hansei

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Get Bot Conversations with Hansei API on Ticket Solved (Instant) from Zendesk API

Zendesk + Hansei

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Popular Zendesk and Hansei Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Hansei Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Bot Conversations with the Hansei API

Retrieves a list of conversations with the specified Bot in Hansei. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Bots with the Hansei API

Retrieves a list of Bots in Hansei. See the documentation

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Get Collections with the Hansei API

Retrieves a list of Collections in Hansei. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Hansei#

The Hansei API enables you to extract meaningful insights from reflections and journals using AI. By integrating this API with Pipedream, you can automate the process of analyzing and responding to journal entries, streamlining mental health tracking, and personal growth exercises. Pipedream’s serverless platform offers a robust way to connect Hansei with various other apps, allowing for seamless workflow creation and data manipulation.

Connect Hansei#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    hansei: {
      type: "app",
      app: "hansei",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.hansei.app/public/v1/bots`,
      headers: {
        " X-API-KEY": `${this.hansei.$auth.api_key}`,
      },
    })
  },
})

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