Integrate the Zendesk API with the Gorgias API

Setup the Zendesk API trigger to run a workflow which integrates with the Gorgias API. Pipedream's integration platform allows you to integrate Zendesk and Gorgias remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Gorgias#

Create Customer with Gorgias API on New Ticket (Instant) from Zendesk API

Zendesk + Gorgias

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Create Customer with Gorgias API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Gorgias

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Create Customer with Gorgias API on Ticket Closed (Instant) from Zendesk API

Zendesk + Gorgias

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Create Customer with Gorgias API on Ticket Pended (Instant) from Zendesk API

Zendesk + Gorgias

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Create Customer with Gorgias API on Ticket Solved (Instant) from Zendesk API

Zendesk + Gorgias

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Popular Zendesk and Gorgias Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

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Popular Zendesk and Gorgias Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Customer with the Gorgias API

Create a new customer. See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Ticket with the Gorgias API

Create a new ticket. See the docs

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List Tickets with the Gorgias API

List all tickets. See the docs

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Gorgias#

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

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