Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event for each new local post on a location See the documentation
Emit new event when a ticket has changed to closed status
Emit new event for each new review on a location See the documentation
Create or update a reply to the specified review. See the documentation
Create a new local post associated with a location. See the documentation
List local posts associated with a location. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Google My Business API enables businesses to manage their online presence across Google, including Search and Maps. Through Pipedream, you can automate various aspects of your Google My Business account, such as reading and responding to customer reviews, updating business information, and posting new content. This API provides a powerful way to engage with customers and maintain accurate, up-to-date business listings, all through programmable interactions that can save time and enhance visibility.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_my_business: {
type: "app",
app: "google_my_business",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://mybusinessaccountmanagement.googleapis.com/v1/accounts`,
headers: {
Authorization: `Bearer ${this.google_my_business.$auth.oauth_access_token}`,
},
})
},
})