Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Google My Business API

Setup the Zendesk API trigger to run a workflow which integrates with the Google My Business API. Pipedream's integration platform allows you to integrate Zendesk and Google My Business remarkably fast. Free for developers.

Create or Update Reply to Review with Google My Business API on New Ticket (Instant) from Zendesk API
Zendesk + Google My Business
 
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Create or Update Reply to Review with Google My Business API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Google My Business
 
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Create or Update Reply to Review with Google My Business API on Ticket Closed (Instant) from Zendesk API
Zendesk + Google My Business
 
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Create or Update Reply to Review with Google My Business API on Ticket Pending (Instant) from Zendesk API
Zendesk + Google My Business
 
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Create or Update Reply to Review with Google My Business API on Ticket Solved (Instant) from Zendesk API
Zendesk + Google My Business
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Post Created from the Google My Business API

Emit new event for each new local post on a location See the documentation

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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New Review Created from the Google My Business API

Emit new event for each new review on a location See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create or Update Reply to Review with the Google My Business API

Create or update a reply to the specified review. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Post with the Google My Business API

Create a new local post associated with a location. See the documentation

 
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List Posts with the Google My Business API

List local posts associated with a location. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Google My Business

The Google My Business API enables businesses to manage their online presence across Google, including Search and Maps. Through Pipedream, you can automate various aspects of your Google My Business account, such as reading and responding to customer reviews, updating business information, and posting new content. This API provides a powerful way to engage with customers and maintain accurate, up-to-date business listings, all through programmable interactions that can save time and enhance visibility.

Connect Google My Business

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_my_business: {
      type: "app",
      app: "google_my_business",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_my_business.$auth.oauth_access_token}`,
      },
    })
  },
})