Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Google Gemini API

Setup the Zendesk API trigger to run a workflow which integrates with the Google Gemini API. Pipedream's integration platform allows you to integrate Zendesk and Google Gemini remarkably fast. Free for developers.

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Generate Content from Text and Image with Google Gemini API on New Ticket (Instant) from Zendesk API
Zendesk + Google Gemini
 
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Generate Content from Text and Image with Google Gemini API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Google Gemini
 
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Generate Content from Text and Image with Google Gemini API on Ticket Closed (Instant) from Zendesk API
Zendesk + Google Gemini
 
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Generate Content from Text and Image with Google Gemini API on Ticket Pending (Instant) from Zendesk API
Zendesk + Google Gemini
 
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Generate Content from Text and Image with Google Gemini API on Ticket Solved (Instant) from Zendesk API
Zendesk + Google Gemini
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Generate Content from Text with the Google Gemini API

Generates content from text input using the Google Gemini API. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Generate Content from Text and Image with the Google Gemini API

Generates content from both text and image input using the Gemini API. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Google Gemini

The Google Gemini API is a cutting-edge tool from Google that enables developers to leverage AI models like Imagen and MusicLM to create and manipulate images and music based on textual descriptions. With Pipedream, you can harness this API to automate workflows that integrate AI-generated content into a variety of applications, from generating visuals for social media posts to composing background music for videos. Pipedream's serverless platform allows you to connect Google Gemini API with other apps to create complex, event-driven workflows without managing infrastructure.

Connect Google Gemini

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_gemini: {
      type: "app",
      app: "google_gemini",
    }
  },
  async run({steps, $}) {
    const data = `{{your_promptt}}`;
      //E.g. {"contents":[{"parts":[{"text":"Write a story about a magic backpack"}]}]}
    return await axios($, {
      method: "POST",
      url: `https://generativelanguage.googleapis.com/v1beta/models/gemini-pro:generateContent`,
      headers: {
        "Content-Type": "application/json",        
      },      
      params: {
        key: `${this.google_gemini.$auth.api_key}`,
      },
      data
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Gorgias logo
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SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
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Checkr logo
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Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo