Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Generates content from text input using the Google Gemini API. See the documentation
Generates content from both text and image input using the Gemini API. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Google Gemini API is a cutting-edge tool from Google that enables developers to leverage AI models like Imagen and MusicLM to create and manipulate images and music based on textual descriptions. With Pipedream, you can harness this API to automate workflows that integrate AI-generated content into a variety of applications, from generating visuals for social media posts to composing background music for videos. Pipedream's serverless platform allows you to connect Google Gemini API with other apps to create complex, event-driven workflows without managing infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_gemini: {
type: "app",
app: "google_gemini",
}
},
async run({steps, $}) {
const data = `{{your_promptt}}`;
//E.g. {"contents":[{"parts":[{"text":"Write a story about a magic backpack"}]}]}
return await axios($, {
method: "POST",
url: `https://generativelanguage.googleapis.com/v1beta/models/gemini-pro:generateContent`,
headers: {
"Content-Type": "application/json",
},
params: {
key: `${this.google_gemini.$auth.api_key}`,
},
data
})
},
})