Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Google Directory API

Setup the Zendesk API trigger to run a workflow which integrates with the Google Directory API. Pipedream's integration platform allows you to integrate Zendesk and Google Directory remarkably fast. Free for developers.

Create Group with Google Directory API on New Ticket (Instant) from Zendesk API
Zendesk + Google Directory
 
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Create Group with Google Directory API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Google Directory
 
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Create Group with Google Directory API on Ticket Closed (Instant) from Zendesk API
Zendesk + Google Directory
 
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Create Group with Google Directory API on Ticket Pending (Instant) from Zendesk API
Zendesk + Google Directory
 
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Create Group with Google Directory API on Ticket Solved (Instant) from Zendesk API
Zendesk + Google Directory
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Group with the Google Directory API

Creates a new group. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create User with the Google Directory API

Creates a new user. See the documentation

 
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Get Group with the Google Directory API

Retrieves information about a group. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Google Directory

The Google Directory API enables you to perform administrative operations on users, groups, organizational units, and devices within a Google Workspace domain. With Pipedream, you can harness this API to create automated workflows that manage directory resources, sync information, and streamline admin tasks. Pipedream's serverless platform allows you to trigger these workflows on schedules or events, integrating seamlessly with other apps to enrich and act upon the data.

Connect Google Directory

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import { axios } from "@pipedream/platform";

export default defineComponent({
  props: {
    google_directory: {
      type: "app",
      app: "google_directory",
    }
  },
  async run({steps, $}) {
    return axios($, {
      url: "https://admin.googleapis.com/admin/directory/v1/users",
      headers: {
        Authorization: `Bearer ${this.google_directory.$auth.oauth_access_token}`
      }
    });
  },
})