Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Google Cloud Translate API empowers developers to dynamically translate text between thousands of language pairs, integrate language translation into applications, websites, tools, and other solutions. By leveraging this API within Pipedream's serverless platform, you can create automated workflows that respond to events from hundreds of sources, transforming and routing your data to various destinations, all while breaking down language barriers.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_cloud_translate: {
type: "app",
app: "google_cloud_translate",
}
},
async run({steps, $}) {
const data = {
"q": `¡hola mundo!`,
"target": `en`,
}
return await axios($, {
method: "post",
url: `https://translation.googleapis.com/language/translate/v2?key=${this.google_cloud_translate.$auth.api_key}`,
headers: {
"Content-Type": `application/json; charset=utf-8`,
},
data,
})
},
})