Integrate the Zendesk API with the GatherUp API

Setup the Zendesk API trigger to run a workflow which integrates with the GatherUp API. Pipedream's integration platform allows you to integrate Zendesk and GatherUp remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with GatherUp#

Create Customer with GatherUp API on New Ticket (Instant) from Zendesk API

Zendesk + GatherUp

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Create Customer with GatherUp API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + GatherUp

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Create Customer with GatherUp API on Ticket Closed (Instant) from Zendesk API

Zendesk + GatherUp

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Create Customer with GatherUp API on Ticket Pended (Instant) from Zendesk API

Zendesk + GatherUp

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Create Customer with GatherUp API on Ticket Solved (Instant) from Zendesk API

Zendesk + GatherUp

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Popular Zendesk and GatherUp Triggers#

New Feedback Received from the GatherUp API

Emit new event on each new feedback received.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Negative Feedback Received from the GatherUp API

Emit new event on each new negative feedback received.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Positive Feedback Received from the GatherUp API

Emit new event on each new positive feedback received.

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Popular Zendesk and GatherUp Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Customer with the GatherUp API

Creates a customer. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of GatherUp#

The GatherUp API facilitates the automation of customer feedback and review management processes. It enables seamless integration with Pipedream's serverless platform for creating workflows that can aggregate reviews, trigger actions based on customer feedback, and enhance reputation management. By leveraging the GatherUp API, businesses can automate the collection and analysis of customer reviews, respond to feedback promptly, and harness insights to improve service quality and customer satisfaction.

Connect GatherUp#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gatherup: {
      type: "app",
      app: "gatherup",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.gatherup.com/api/v2/user/managers/get`,
      headers: {
        Authorization: `Bearer ${this.gatherup.$auth.bearer_token}`,
      },
      params: {
        clientId: `${this.gatherup.$auth.client_id}`,
      },
    })
  },
})

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