Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Formstack Documents API
Setup the Zendesk API trigger to run a workflow which integrates with the Formstack Documents API. Pipedream's integration platform allows you to integrate Zendesk and Formstack Documents remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Formstack Documents#
Popular Zendesk and Formstack Documents Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a new document is created. See documentation
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and Formstack Documents Actions#
Get the details of the specified document. See documentation
Initiates a merge process using provided data. See documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Formstack Documents#
The Formstack Documents API gives you the power to automate document creation and delivery, making it simple to generate custom PDFs, Word documents, PowerPoint presentations, and more, from your data. By leveraging the API within Pipedream, you can integrate dynamic document generation into your workflows. You might merge data from various sources, populate templates with real-time data, and send documents directly to customers or team members.
Connect Formstack Documents#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
formstack_documents: {
type: "app",
app: "formstack_documents",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.webmerge.me/api/documents`,
auth: {
username: `${this.formstack_documents.$auth.api_key}`,
password: `${this.formstack_documents.$auth.api_secret}`,
},
})
},
})
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