Integrate the Zendesk API with the Formatting API

Setup the Zendesk API trigger to run a workflow which integrates with the Formatting API. Pipedream's integration platform allows you to integrate Zendesk and Formatting remarkably fast. Free for developers.

Popular Ways to Connect Zendesk with Formatting#

[Data] Parse JSON with Formatting API on New Ticket (Instant) from Zendesk API

Zendesk + Formatting

Try it

[Data] Convert JSON to String with Formatting API on New Ticket (Instant) from Zendesk API

Zendesk + Formatting

Try it

[Data] Convert JSON to String with Formatting API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Formatting

Try it

[Data] Convert JSON to String with Formatting API on Ticket Closed (Instant) from Zendesk API

Zendesk + Formatting

Try it

[Data] Convert JSON to String with Formatting API on Ticket Pended (Instant) from Zendesk API

Zendesk + Formatting

Try it

Popular Zendesk and Formatting Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular Zendesk and Formatting Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

[Data] Convert JSON to String with the Formatting API

Convert an object to a JSON format string

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

[Data] Parse JSON with the Formatting API

Parse a JSON string

Try it

[Date/Time] Add/Subtract Time with the Formatting API

Add or subtract time from a given input

Try it

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Formatting#

export default defineComponent({
  async run({ steps, $ }) {
    const text = ' Hello world! ';
    return text.trim()
  },
})