Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Firebase Admin SDK API

Setup the Zendesk API trigger to run a workflow which integrates with the Firebase Admin SDK API. Pipedream's integration platform allows you to integrate Zendesk and Firebase Admin SDK remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Create Document with Firebase Admin SDK API on New Ticket (Instant) from Zendesk API
Zendesk + Firebase Admin SDK
 
Try it
Create Document with Firebase Admin SDK API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Firebase Admin SDK
 
Try it
Create Document with Firebase Admin SDK API on Ticket Closed (Instant) from Zendesk API
Zendesk + Firebase Admin SDK
 
Try it
Create Document with Firebase Admin SDK API on Ticket Pended (Instant) from Zendesk API
Zendesk + Firebase Admin SDK
 
Try it
Create Document with Firebase Admin SDK API on Ticket Solved (Instant) from Zendesk API
Zendesk + Firebase Admin SDK
 
Try it
New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
New Child Object in a Realtime Database from the Firebase Admin SDK API

Emit new event when a new child object is discovered within a specific path

 
Try it
Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
Try it
New Document in Firestore Collection from the Firebase Admin SDK API

Emit new event when a structured query returns new documents

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Create Document with the Firebase Admin SDK API

Creates a New Document. See the documentation

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Create Firebase Realtime Database Record with the Firebase Admin SDK API

Creates or replaces a child object within your Firebase Realtime Database. See the docs here

 
Try it
List Documents with the Firebase Admin SDK API

Lists documents in a collection. See the docs here

 
Try it

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Firebase Admin SDK

The Firebase Admin SDK API provides powerful backend functionality for Firebase apps. It allows you to interact with Firebase services like Firestore, Firebase Realtime Database, Firebase Storage, and Firebase Authentication directly from a server. With Pipedream, you can harness this API to automate complex workflows, respond to Firebase events in real-time, and integrate with countless other services.

Connect Firebase Admin SDK

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
import admin from "firebase-admin"
export default defineComponent({
  props: {
    firebase_admin_sdk: {
      type: "app",
      app: "firebase_admin_sdk",
    },
  },
  async run({ steps, $ }) {
    // Enter values for the following parameters below this code step,
    // These get passed to the initializeApp method below.
    const { 
      projectId, 
      clientEmail, 
      privateKey,
      region = "firebaseio.com",
    } = this.firebase_admin_sdk.$auth

    // Before passing the privateKey to the initializeApp constructor,
    // we have to replace newline characters with literal newlines
    const formattedPrivateKey = privateKey.replace(/\\n/g, "\n")

    // See https://firebase.google.com/docs/reference/admin/node/admin.credential.html#cert
    if (!admin.apps.length) {
      admin.initializeApp({
        credential: admin.credential.cert({
          projectId,
          clientEmail,
          privateKey: formattedPrivateKey,
        }),
        databaseURL: `https://${projectId}-default-rtdb.${region}/`,
      })
    }
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo