Integrate the Zendesk API with the Facebook Pages API

Setup the Zendesk API trigger to run a workflow which integrates with the Facebook Pages API. Pipedream's integration platform allows you to integrate Zendesk and Facebook Pages remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Facebook Pages#

Create Comment with Facebook Pages API on New Ticket (Instant) from Zendesk API

Zendesk + Facebook Pages

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Create Comment with Facebook Pages API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Facebook Pages

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Create Comment with Facebook Pages API on Ticket Closed (Instant) from Zendesk API

Zendesk + Facebook Pages

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Create Comment with Facebook Pages API on Ticket Pending (Instant) from Zendesk API

Zendesk + Facebook Pages

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Create Comment with Facebook Pages API on Ticket Solved (Instant) from Zendesk API

Zendesk + Facebook Pages

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Popular Zendesk and Facebook Pages Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Facebook Pages Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Comment with the Facebook Pages API

Create a new comment on a post on a Facebook Page. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Post with the Facebook Pages API

Create a new post on a Facebook Page. See the documentation

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Get Comment with the Facebook Pages API

Retrieves a comment on a post on a Facebook Page. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Facebook Pages#

The Facebook Pages API on Pipedream allows you to automate interactions with your Facebook Page. Using Pipedream's serverless platform, you can create workflows that respond to events, publish new content, manage posts, and analyze Page performance data. This API enables seamless integration with other apps and services, allowing for complex automations and data-driven decision-making.

Connect Facebook Pages#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    facebook_pages: {
      type: "app",
      app: "facebook_pages",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.facebook.com/me/`,
      headers: {
        Authorization: `Bearer ${auths.facebook.oauth_access_token}`,
      },
    })
  },
})

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