Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Creates a contract and sends the links (via email or SMS) to the signers to collect their signatures. See docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The eSignatures.io API enables automated, legally-binding online contract signing. With this API, you can generate contracts from templates, send them to signees, and track the entire signing process. Leveraging this functionality within Pipedream allows you to create powerful automations that streamline contract management, integrate with CRM systems, trigger actions upon contract completion, and much more, eliminating manual tasks and enhancing productivity.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
esignatures_io: {
type: "app",
app: "esignatures_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://esignatures.io/api/contracts/contract_id_goes_here`,
auth: {
username: `${this.esignatures_io.$auth.api_token}`,
password: ``,
},
})
},
})