Integrate the Zendesk API with the Endorsal API

Setup the Zendesk API trigger to run a workflow which integrates with the Endorsal API. Pipedream's integration platform allows you to integrate Zendesk and Endorsal remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Endorsal#

Create Contact with Endorsal API on New Ticket (Instant) from Zendesk API

Zendesk + Endorsal

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Create Contact with Endorsal API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Endorsal

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Create Contact with Endorsal API on Ticket Closed (Instant) from Zendesk API

Zendesk + Endorsal

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Create Contact with Endorsal API on Ticket Pending (Instant) from Zendesk API

Zendesk + Endorsal

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Create Contact with Endorsal API on Ticket Solved (Instant) from Zendesk API

Zendesk + Endorsal

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Popular Zendesk and Endorsal Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Approved Testimonial from the Endorsal API

Emit new event when a new testimonial is approved.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Endorsal Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact with the Endorsal API

Creates a new contact for requesting testimonials. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Testimonial with the Endorsal API

Creates a new testimonial. See the documentation

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List Testimonials with the Endorsal API

Retrieves a list of testimonials received. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Endorsal#

The Endorsal API provides a way to programmatically manage and showcase customer testimonials. With Pipedream, you can automate the collection and display of endorsements, sync these testimonials with other marketing tools, and trigger actions based on new reviews. This seamless integration enables you to leverage customer feedback effectively to boost your brand's credibility and visibility.

Connect Endorsal#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    endorsal: {
      type: "app",
      app: "endorsal",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.endorsal.io/v1/testimonials`,
      headers: {
        Authorization: `Bearer ${this.endorsal.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

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