Integrate the Zendesk API with the ecwid API

Setup the Zendesk API trigger to run a workflow which integrates with the ecwid API. Pipedream's integration platform allows you to integrate Zendesk and ecwid remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with ecwid#

Create Ticket with Zendesk API on New Ecwid Paid Orders from ecwid API

ecwid + Zendesk

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Delete Ticket with Zendesk API on New Ecwid Paid Orders from ecwid API

ecwid + Zendesk

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Ecwid Get Order with ecwid API on New Ticket (Instant) from Zendesk API

Zendesk + ecwid

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Ecwid Get Order with ecwid API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ecwid

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Ecwid Get Order with ecwid API on Ticket Closed (Instant) from Zendesk API

Zendesk + ecwid

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Popular Zendesk and ecwid Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ecwid Paid Orders from the ecwid API

Search for new orders which are PAID and AWAITING_PROCESSING. Emits events for each order and sets order fulfilment status to PROCESSING

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and ecwid Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Ecwid Get Order with the ecwid API

Get Ecwid Order by Order ID. Details of the structure are present here.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Ecwid Update Order Status with the ecwid API

Update the Status of an Ecwid Order. Makes use of the Update Order API.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ecwid#

Ecwid's API offers dynamic access to an online store's data, allowing for the automation of tasks such as inventory management, order processing, and customer data analysis. With Pipedream's serverless integration platform, you can create custom workflows that trigger actions within Ecwid or synchronize data across various other apps and services. This capability can streamline operations, save time, and reduce the likelihood of human error.

Connect ecwid#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ecwid: {
      type: "app",
      app: "ecwid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.ecwid.com/api/v3/${this.ecwid.$auth.storeId}/profile`,
      headers: {
        Authorization: `Bearer ${this.ecwid.$auth.client_secret}`,
      },
    })
  },
})

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