Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Dropbox API

Setup the Zendesk API trigger to run a workflow which integrates with the Dropbox API. Pipedream's integration platform allows you to integrate Zendesk and Dropbox remarkably fast. Free for developers.

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Create Ticket with Zendesk API on New File from Dropbox API
Dropbox + Zendesk
 
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Delete Ticket with Zendesk API on New File from Dropbox API
Dropbox + Zendesk
 
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Update Ticket with Zendesk API on New File from Dropbox API
Dropbox + Zendesk
 
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Create Ticket with Zendesk API on New Folder from Dropbox API
Dropbox + Zendesk
 
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Delete Ticket with Zendesk API on New Folder from Dropbox API
Dropbox + Zendesk
 
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New File from the Dropbox API

Emit new event when a new file is added to your account or a specific folder. Make sure the number of files/folders in the watched folder does not exceed 4000.

 
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New Folder from the Dropbox API

Emit new event when a new folder is created. Make sure the number of files/folders in the watched folder does not exceed 4000.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create a Text File with the Dropbox API

Creates a brand new text file from plain text content you specify. See the documentation

 
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Create folder with the Dropbox API

Create a Folder. See the documentation

 
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Create or Append to a Text File with the Dropbox API

Adds a new line to an existing text file, or creates a file if it doesn't exist. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Dropbox

The Dropbox API on Pipedream enables you to automate file and folder operations, streamlining workflows that involve storing, syncing, and sharing content. With this API, you can programmatically manage files, set up event-driven triggers based on changes within Dropbox, and leverage Pipedream's capabilities to connect with hundreds of other apps for extended automation scenarios. It's ideal for building custom file management solutions, archiving systems, or collaborative content workflows without writing extensive code.

Connect Dropbox

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dropbox: {
      type: "app",
      app: "dropbox",
    }
  },
  async run({steps, $}) {
    const data = {
      "account_id": `${this.dropbox.$auth.oauth_uid}`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.dropboxapi.com/2/users/get_account`,
      headers: {
        Authorization: `Bearer ${this.dropbox.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

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Over the past few months, I've become somewhat enamored with a new service called Pipedream. Pipedream is yet another serverless solution with a bit of a twist. It makes it easy to build workflows by piecing together various actions like LEGO bricks. These actions are small pieces of programming logic that cover a wide variety of different services. You can connect these actions together along with the ability to write Node code for your own logic.

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