Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a subscriber subscribes to an Email Series Campaign.
Emit new event when a ticket has changed to closed status
Emit new event when a custom event is performed for a subscriber
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Drip API allows for powerful email marketing automation, providing tools to craft every interaction with your leads, trial users, and customers. With the Drip API on Pipedream, you can manage subscribers, send emails, track user actions, and more. This integration opens up possibilities for syncing subscriber data, triggering communication based on user behavior, and connecting your email marketing to a wider ecosystem of tools.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
drip: {
type: "app",
app: "drip",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.getdrip.com/v2/user`,
headers: {
Authorization: `Bearer ${this.drip.$auth.oauth_access_token}`,
},
})
},
})