Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Discord API

Setup the Zendesk API trigger to run a workflow which integrates with the Discord API. Pipedream's integration platform allows you to integrate Zendesk and Discord remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Message (Instant) from Discord API
Discord + Zendesk
 
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Delete Ticket with Zendesk API on New Message (Instant) from Discord API
Discord + Zendesk
 
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Update Ticket with Zendesk API on New Message (Instant) from Discord API
Discord + Zendesk
 
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Create Ticket with Zendesk API on Message Deleted (Instant) from Discord API
Discord + Zendesk
 
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Create Ticket with Zendesk API on New Command Received (Instant) from Discord API
Discord + Zendesk
 
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New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

 
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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send Message with the Discord API

Send a simple message to a Discord channel

 
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Send Message (Advanced) with the Discord API

Send a simple or structured message (using embeds) to a Discord channel

 
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Send Message With File with the Discord API

Post a message with an attached file

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Discord

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Connect Discord

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})