Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Discord Bot API
Setup the Zendesk API trigger to run a workflow which integrates with the Discord Bot API. Pipedream's integration platform allows you to integrate Zendesk and Discord Bot remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Discord Bot#
Popular Zendesk and Discord Bot Triggers#
Emit new event for each message posted to one or more channels
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and Discord Bot Actions#
Assign a role to a user. Remember that your bot requires the MANAGE_ROLES permission. See the docs here
Create a new invite for the channel. See the docs here
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Discord Bot#
The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.
Connect Discord Bot#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
discord_bot: {
type: "app",
app: "discord_bot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://discord.com/api/users/@me`,
headers: {
"Authorization": `Bot ${this.discord_bot.$auth.bot_token}`,
},
})
},
})
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