Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Estimates prices send values using the DingConnect API. See the documentation
Get the current agent balance from DingConnect. See the documentation
Retrieves a list of products from DingConnect. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
DingConnect API provides a platform for connecting with mobile operators globally, allowing you to recharge phones or send airtime to anyone, anywhere. Within Pipedream, you can harness this API to automate mobile top-ups, manage your DingConnect account, and integrate with other services for comprehensive workflows. The API can be particularly powerful when combined with platforms that require notifications, confirmations, or financial transactions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dingconnect: {
type: "app",
app: "dingconnect",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.dingconnect.com/api/V1/GetBalance`,
headers: {
Authorization: `Bearer ${this.dingconnect.$auth.oauth_access_token}`,
},
})
},
})