Integrate the Zendesk API with the Deputy API

Setup the Zendesk API trigger to run a workflow which integrates with the Deputy API. Pipedream's integration platform allows you to integrate Zendesk and Deputy remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Deputy#

Create Employee with Deputy API on New Ticket (Instant) from Zendesk API

Zendesk + Deputy

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Create Employee with Deputy API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Deputy

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Create Employee with Deputy API on Ticket Closed (Instant) from Zendesk API

Zendesk + Deputy

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Create Employee with Deputy API on Ticket Pending (Instant) from Zendesk API

Zendesk + Deputy

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Create Employee with Deputy API on Ticket Solved (Instant) from Zendesk API

Zendesk + Deputy

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Popular Zendesk and Deputy Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Colleague Created (Instant) from the Deputy API

Emit new event when a new individual is added to the workplace

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Post Created (Instant) from the Deputy API

Emit new event when a new newsfeed post arrives

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Deputy Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Employee with the Deputy API

Adds a new employee or staff member to the organization in Deputy. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Location with the Deputy API

Creates a new location in Deputy. See the documentation

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Start Shift with the Deputy API

Starts a work shift for a specified employee in Deputy. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Deputy#

Deputy is a robust workforce management tool, catering to scheduling, timesheet tracking, and other employee coordination tasks. Leveraging the Deputy API on Pipedream allows you to automate mundane tasks, sync data across platforms, and create custom notifications based on employee actions. You could build workflows to manage shifts, sync employee details with HR systems, or trigger payroll processes, harnessing Pipedream's capability to integrate with various services without the need for manual coding.

Connect Deputy#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    deputy: {
      type: "app",
      app: "deputy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.deputy.$auth.endpoint}/api/v1/me`,
      headers: {
        Authorization: `Bearer ${this.deputy.$auth.oauth_access_token}`,
      },
    })
  },
})

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