Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Datadog API
Setup the Zendesk API trigger to run a workflow which integrates with the Datadog API. Pipedream's integration platform allows you to integrate Zendesk and Datadog remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with Datadog#
Popular Zendesk and Datadog Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Datadog#
The Datadog API, accessible through Pipedream, empowers you to programmatically interact with Datadog's monitoring and analytics platform. This enables developers to automate the retrieval of monitoring data, manage alert configurations, and synchronize service health information across systems. With Pipedream's serverless execution model, you can create intricate workflows that react to Datadog events or metrics, manipulate the data, and pass it on to other services or even Datadog itself for a cohesive operational ecosystem.
Connect Datadog#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
datadog: {
type: "app",
app: "datadog",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.datadoghq.com/api/v1/user`,
headers: {
"DD-API-KEY": `${this.datadog.$auth.api_key}`,
"DD-APPLICATION-KEY": `${this.datadog.$auth.application_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies