Integrate the Zendesk API with the Craftboxx API

Setup the Zendesk API trigger to run a workflow which integrates with the Craftboxx API. Pipedream's integration platform allows you to integrate Zendesk and Craftboxx remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Craftboxx#

Create Article with Craftboxx API on New Ticket (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on Ticket Closed (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on Ticket Pending (Instant) from Zendesk API

Zendesk + Craftboxx

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Create Article with Craftboxx API on Ticket Solved (Instant) from Zendesk API

Zendesk + Craftboxx

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Popular Zendesk and Craftboxx Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Appointment from the Craftboxx API

Emit new event when a new appointment is created in Craftboxx. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Customer from the Craftboxx API

Emit new event when a new customer is created in Craftboxx. See the documentation

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Craftboxx Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Article with the Craftboxx API

Creates a new article in Craftboxx. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Customer and Mailing Address with the Craftboxx API

Creates a new customer along with their mailing address in Craftboxx. See the documentation

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Update Project and Appointment with the Craftboxx API

Applies updates to a project and its corresponding appointment in Craftboxx. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Craftboxx#

The Craftboxx API allows users to integrate various features of the Craftboxx project management solution into their workflows. With this API, you can automate tasks related to project planning, resource allocation, time tracking, and document management. On Pipedream, you can tap into the Craftboxx API to create customized, serverless workflows that respond to events in real time. This enables businesses to streamline operations, reduce manual data entry, and improve coordination between teams.

Connect Craftboxx#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    craftboxx: {
      type: "app",
      app: "craftboxx",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.craftboxx.de/my/employee`,
      headers: {
        Authorization: `Bearer ${this.craftboxx.$auth.oauth_access_token}`,
        "Accept": `*/*`,
      },
    })
  },
})

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