Integrate the Zendesk API with the Copper API

Setup the Zendesk API trigger to run a workflow which integrates with the Copper API. Pipedream's integration platform allows you to integrate Zendesk and Copper remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Copper#

Associate to Project with Copper API on New Ticket (Instant) from Zendesk API

Zendesk + Copper

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Associate to Project with Copper API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Copper

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Associate to Project with Copper API on Ticket Closed (Instant) from Zendesk API

Zendesk + Copper

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Associate to Project with Copper API on Ticket Pending (Instant) from Zendesk API

Zendesk + Copper

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Associate to Project with Copper API on Ticket Solved (Instant) from Zendesk API

Zendesk + Copper

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Popular Zendesk and Copper Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Lead (Instant) from the Copper API

Emit new event when a new lead is created in Copper

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Copper Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Associate to Project with the Copper API

Relates an existing project with an existing CRM object. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create or Update Person with the Copper API

Creates a new person or updates an existing one based on email address. See the documentation

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Create or Update Project with the Copper API

Creates a new project or updates an existing one based on the project name. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Copper#

Copper CRM's API unlocks the potential to streamline customer relationship management through automation and integration. On Pipedream, this means you can leverage event-driven workflows to sync contacts, manage deals, and automate tasks. Think of it as connecting Copper's insights directly to other apps or databases, triggering events in real-time based on CRM updates or capturing fresh leads instantaneously.

Connect Copper#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    copper: {
      type: "app",
      app: "copper",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.prosperworks.com/developer_api/v1/account`,
      headers: {
        "X-PW-AccessToken": `${this.copper.$auth.api_key}`,
        "X-PW-Application": `developer_api`,
        "X-PW-UserEmail": `${this.copper.$auth.email}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

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