Integrate the Zendesk API with the Confluence API

Setup the Zendesk API trigger to run a workflow which integrates with the Confluence API. Pipedream's integration platform allows you to integrate Zendesk and Confluence remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Confluence#

Create Post with Confluence API on New Ticket (Instant) from Zendesk API

Zendesk + Confluence

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Create Post with Confluence API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Confluence

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Create Post with Confluence API on Ticket Closed (Instant) from Zendesk API

Zendesk + Confluence

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Create Post with Confluence API on Ticket Pending (Instant) from Zendesk API

Zendesk + Confluence

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Create Post with Confluence API on Ticket Solved (Instant) from Zendesk API

Zendesk + Confluence

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Popular Zendesk and Confluence Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Page or Blog Post from the Confluence API

Emit new event whenever a new page or blog post is created in a specified space

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Watch Blog Posts from the Confluence API

Emit new event when a blog post is created or updated

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Popular Zendesk and Confluence Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Post with the Confluence API

Creates a new page or blog post on Confluence. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Post with the Confluence API

Removes a blog post from Confluence by its ID. Use with caution, the action is irreversible. See the documentation

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Update a Post with the Confluence API

Updates a page or blog post on Confluence by its ID. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Confluence#

The Confluence API allows you to harness the collaborative power of Confluence programmatically. With it, you can automate content creation, update pages, manage spaces, and extract data for reporting or integration with other tools. Leveraging this API within Pipedream enables streamlined workflows that can react to events or schedule tasks, interacting with Confluence data and connecting to an array of other apps and services.

Connect Confluence#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    confluence: {
      type: "app",
      app: "confluence",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.confluence.$auth.oauth_access_token}`,
      },
    })
  },
})

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