Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Cohere API
Setup the Zendesk API trigger to run a workflow which integrates with the Cohere API. Pipedream's integration platform allows you to integrate Zendesk and Cohere remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Zendesk and Cohere Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Cohere Actions#
This action chooses the best completion conditioned on a given examples. See the docs here
This action makes a prediction about which label fits the specified text inputs best. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Cohere#
The Cohere API enables the development of apps with advanced natural language understanding capabilities. Utilizing machine learning, it can help with tasks like text generation, summarization, sentiment analysis, and more. On Pipedream, you can seamlessly integrate Cohere's features into serverless workflows, triggering actions based on text input, processing large volumes of data, or even enhancing chatbots with more human-like responses.
Connect Cohere#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cohere_platform: {
type: "app",
app: "cohere_platform",
}
},
async run({steps, $}) {
const data = {
"text": `Tokenize this!`,
}
return await axios($, {
method: "post",
url: `https://api.cohere.ai/small/tokenize`,
headers: {
Authorization: `Bearer ${this.cohere_platform.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
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