Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Codeq Natural Language Processing API API
Setup the Zendesk API trigger to run a workflow which integrates with the Codeq Natural Language Processing API API. Pipedream's integration platform allows you to integrate Zendesk and Codeq Natural Language Processing API remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Codeq Natural Language Processing API#
Popular Zendesk and Codeq Natural Language Processing API Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Codeq Natural Language Processing API Actions#
Receives a text and returns a JSON object containing a list of analyzed sentences. See the docs here
Receives two texts and returns a JSON object containing the text similarity score. See the docs here
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Codeq Natural Language Processing API#
The Codeq Natural Language Processing API provides powerful text analysis capabilities. It parses and understands complex structures in text, extracting meaningful insights. On Pipedream, you can harness this API to analyze text data from various sources, automate content categorization, sentiment analysis, or even construct rich profiles of user feedback. With Pipedream's serverless platform, these processes can be automated, triggered by events, and integrated with numerous other apps to create robust, data-driven workflows.
Connect Codeq Natural Language Processing API#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
codeq_natural_language_processing_api: {
type: "app",
app: "codeq_natural_language_processing_api",
}
},
async run({steps, $}) {
const data = {
"user_id": `${this.codeq_natural_language_processing_api.$auth.user_id}`,
"user_key": `${this.codeq_natural_language_processing_api.$auth.user_key}`,
"text": `{your_text}`,
}
return await axios($, {
method: "post",
url: `https://api.codeq.com/v1`,
headers: {
"Content-Type": `application/json`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies