Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the ClickSend SMS API
Setup the Zendesk API trigger to run a workflow which integrates with the ClickSend SMS API. Pipedream's integration platform allows you to integrate Zendesk and ClickSend SMS remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with ClickSend SMS#
Popular Zendesk and ClickSend SMS Triggers#
Emit new event for each new incoming SMS message received. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a new voice message is received or sent. See the documentation
Popular Zendesk and ClickSend SMS Actions#
Creates a new contact in a specific list. See the documentation
Sends a new MMS to one or multiple recipients. See the documentation
Sends a new SMS to one or several recipients. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of ClickSend SMS#
The ClickSend SMS API unlocks the potential to integrate robust messaging capabilities into your workflows. With Pipedream, you can not only send SMS messages programmatically but also automate notifications, streamline communication based on events, and much more. Whether you're confirming orders, alerting staff, or engaging with customers, ClickSend and Pipedream make these tasks seamless.
Connect ClickSend SMS#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
clicksend: {
type: "app",
app: "clicksend",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://rest.clicksend.com/v3/account`,
auth: {
username: `${this.clicksend.$auth.username}`,
password: `${this.clicksend.$auth.api_key}`,
},
})
},
})
Community Posts#
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