Integrate the Zendesk API with the CallPage API

Setup the Zendesk API trigger to run a workflow which integrates with the CallPage API. Pipedream's integration platform allows you to integrate Zendesk and CallPage remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with CallPage#

Create SMS with CallPage API on New Ticket (Instant) from Zendesk API

Zendesk + CallPage

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Create SMS with CallPage API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + CallPage

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Create SMS with CallPage API on Ticket Closed (Instant) from Zendesk API

Zendesk + CallPage

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Create SMS with CallPage API on Ticket Pending (Instant) from Zendesk API

Zendesk + CallPage

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Create SMS with CallPage API on Ticket Solved (Instant) from Zendesk API

Zendesk + CallPage

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Popular Zendesk and CallPage Triggers#

New Call Event from the CallPage API

Emit new event when there is a new call event.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and CallPage Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create SMS with the CallPage API

Creates a new SMS in CallPage. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of CallPage#

The CallPage API enables automations centered around phone calls and lead management. Integrating this API with Pipedream allows you to create, update, and track calls, as well as manage users and leads. With Pipedream's serverless architecture, you can easily connect CallPage to other apps, triggering complex workflows from CallPage events or performing actions in CallPage in response to external triggers.

Connect CallPage#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    callpage: {
      type: "app",
      app: "callpage",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://core.callpage.io/api/v1/external/users/all`,
      headers: {
        "Authorization": `${this.callpage.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

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