Integrate the Zendesk API with the BuildKite API

Setup the Zendesk API trigger to run a workflow which integrates with the BuildKite API. Pipedream's integration platform allows you to integrate Zendesk and BuildKite remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with BuildKite#

Get the current user with BuildKite API on New Ticket (Instant) from Zendesk API

Zendesk + BuildKite

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Get the current user with BuildKite API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + BuildKite

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Get the current user with BuildKite API on Ticket Closed (Instant) from Zendesk API

Zendesk + BuildKite

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Get the current user with BuildKite API on Ticket Pended (Instant) from Zendesk API

Zendesk + BuildKite

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Get the current user with BuildKite API on Ticket Solved (Instant) from Zendesk API

Zendesk + BuildKite

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Popular Zendesk and BuildKite Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and BuildKite Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get the current user with the BuildKite API

Returns basic details about the user account that sent the request

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of BuildKite#

The BuildKite API is a powerhouse for automating your continuous integration and delivery (CI/CD) pipelines. With it, you can trigger builds, get information on agents and artifacts, and manage your organization's setup programmatically. Pipedream leverages this API to connect BuildKite with a myriad of other services, allowing for customized workflows that go beyond the standard CI/CD process. You can automate notifications, synchronize with project management tools, or even gather analytics to optimize your build processes.

Connect BuildKite#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    buildkite: {
      type: "app",
      app: "buildkite",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.buildkite.com/v2/user`,
      headers: {
        Authorization: `Bearer ${this.buildkite.$auth.api_token}`,
      },
    })
  },
})

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