Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Browserless API on Pipedream allows you to automate browser actions without the overhead of managing your own browser infrastructure. This service provides a way to run Chrome browser sessions programmatically, making it ideal for web scraping, automated testing, and screenshot capture. Leveraging this on Pipedream, you can create serverless workflows that interact with web pages, extract data, and perform actions as a human would, all in a scalable and efficient manner.
import puppeteer from 'puppeteer-core@14.1.0';
export default defineComponent({
props: {
browserless: {
type: "app",
app: "browserless",
}
},
async run({steps, $}) {
// See the browserless docs for more info:
// https://www.browserless.io/docs/
const browser = await puppeteer.connect({
browserWSEndpoint: `wss://chrome.browserless.io?token=${this.browserless.$auth.api_key}`
})
const page = await browser.newPage()
const url = "https://example.com"
const type = "png"
await page.goto(url)
const screenshot = await page.screenshot()
// export the base64-encoded screenshot for use in future steps,
// along with the image type and filename
$.export("screenshot", Buffer.from(screenshot, 'binary').toString('base64'))
$.export("type", type)
$.export("filename",`${url.replace(/[&\/\\#, +()$~%.'":*?<>{}]/g, '_')}-${+new Date()}.${type}`)
await browser.close()
},
})