Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emits an event when a Browse AI task is completed. See the documentation
Emit new event when a task finishes with an error. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Runs a robot on-demand with custom input parameters. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Browse AI API enables the automation of data extraction from websites, turning web pages into organized data. It's built for non-coders and coders alike, allowing for custom web scraping and monitoring tasks. Within Pipedream, you can harness Browse AI to create intricate workflows that trigger actions in other apps based on the data you extract. Think of automated competitive analysis, price tracking, or content changes detection, all streamlined through Pipedream's serverless platform.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
browse_ai: {
type: "app",
app: "browse_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.browse.ai/v2/robots`,
headers: {
Authorization: `Bearer ${this.browse_ai.$auth.api_key}`,
},
})
},
})