What do you want to automate

with Zendesk and Bitdefender GravityZone?

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Create Ticket with Zendesk API on New Endpoint Added (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Zendesk
 
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Create Ticket with Zendesk API on New Incident (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Zendesk
 
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Create Ticket with Zendesk API on New Threat Detected (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Zendesk
 
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Delete Ticket with Zendesk API on New Endpoint Added (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Zendesk
 
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Delete Ticket with Zendesk API on New Incident (Instant) from Bitdefender GravityZone API
Bitdefender GravityZone + Zendesk
 
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New Endpoint Added (Instant) from the Bitdefender GravityZone API

Emit new event when a new endpoint is registered in Bitdefender GravityZone.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Incident (Instant) from the Bitdefender GravityZone API

Emit new event when a new Root Cause Analysis (RCA) is displayed under the Incidents section of Control Center.

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Threat Detected (Instant) from the Bitdefender GravityZone API

Emit new event when a potentially dangerous application is detected and blocked on an endpoint

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Get Policy Details with the Bitdefender GravityZone API

Retrieve details about a specific policy. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

 
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Get Scan Task Status with the Bitdefender GravityZone API

Get the status of a scan task. [See the documentation(https://www.bitdefender.com/business/support/en/77209-440638-gettaskstatus.html)

 
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Get Ticket Info with the Zendesk API

Retrieves information about a specific ticket. See the documentation

 
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Integrate the Zendesk API with the Bitdefender GravityZone API
Setup the Zendesk API trigger to run a workflow which integrates with the Bitdefender GravityZone API. Pipedream's integration platform allows you to integrate Zendesk and Bitdefender GravityZone remarkably fast. Free for developers.

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Bitdefender GravityZone

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    bitdefender_gravityzone: {
      type: "app",
      app: "bitdefender_gravityzone",
    }
  },
  async run({steps, $}) {
    const data = {
    "id": "120000", 
    "jsonrpc": "2.0",
    "method": "getAccountDetails",
     "params":  {}
    }
    return await axios($, {
      method: "POST",
      url: `${this.bitdefender_gravityzone.$auth.api_url}/v1.0/jsonrpc/accounts`,
      headers: {
        "content-type": `application/json`,
      },
      auth: {
        username: `${this.bitdefender_gravityzone.$auth.api_key}`,
        password: ``,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
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Gorgias logo
LinkedIn logo
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SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo