Integrate the Zendesk API with the Better Stack API

Setup the Zendesk API trigger to run a workflow which integrates with the Better Stack API. Pipedream's integration platform allows you to integrate Zendesk and Better Stack remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Better Stack#

Acknowledge Incident with Better Stack API on New Ticket (Instant) from Zendesk API

Zendesk + Better Stack

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Acknowledge Incident with Better Stack API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Better Stack

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Acknowledge Incident with Better Stack API on Ticket Closed (Instant) from Zendesk API

Zendesk + Better Stack

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Acknowledge Incident with Better Stack API on Ticket Pending (Instant) from Zendesk API

Zendesk + Better Stack

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Acknowledge Incident with Better Stack API on Ticket Solved (Instant) from Zendesk API

Zendesk + Better Stack

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Popular Zendesk and Better Stack Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Better Stack Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Acknowledge Incident with the Better Stack API

Acknowledges an incident, marking it as acknowledged in Better Stack. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Incident with the Better Stack API

Initiates an incident that signals the team. See the documentation

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Resolve Incident with the Better Stack API

Brings a closure to an incident by resolving it with optional resolution details. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Better Stack#

The Better Stack API allows you to enhance your app's capabilities with powerful monitoring, logging, and analytics tools. By connecting to the API through Pipedream, you can create custom, serverless workflows that automate the ingestion, analysis, and response to your app's operational data. Leverage real-time insights, set up alerts, and integrate with various other services to maintain optimal performance and swiftly troubleshoot issues.

Connect Better Stack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    better_stack: {
      type: "app",
      app: "better_stack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://uptime.betterstack.com/api/v2/monitors`,
      headers: {
        Authorization: `Bearer ${this.better_stack.$auth.uptime_token}`,
      },
    })
  },
})

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