Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Create completions for chat messages with the GPT-35-Turbo and GPT-4 models. See the documentation
Classify items into specific categories. See the documentation
Creates an image given a prompt, and returns a URL to the image. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Azure OpenAI Service API provides access to powerful AI models that can understand and generate human-like text. With Pipedream, you can harness this capability to create a variety of serverless workflows, automating tasks like content creation, code generation, and language translation. By integrating the API with other apps on Pipedream, you can streamline processes, analyze sentiment, and even automate customer support.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
azure_openai_service: {
type: "app",
app: "azure_openai_service",
}
},
async run({steps, $}) {
const data = {
"messages": [{ role: 'user', content: "Hello, world!" }],
}
return await axios($, {
method: "post",
url: `https://${this.azure_openai_service.$auth.resource_name}.openai.azure.com/openai/deployments/${this.azure_openai_service.$auth.deployment_name}/chat/completions?api-version=2023-05-15`,
headers: {
"Content-Type": `application/json`,
"api-key": `${this.azure_openai_service.$auth.api_key}`,
},
data,
})
},
})